Privacy Policy

1. Introduction & Nature of Service

Welcome to Sheltos. Sheltos operates an independent premium real estate directory and property management interface targeting major development corridors across India, with distinct localized focuses on regions including Visakhapatnam and Hyderabad. We act as a digital intermediary marketplace interface connecting prospective buyers and renters with verified property owners, real estate developers, and corporate builders.

By interacting with our platform, browsing mapped property listings, using our property utilities (such as our EMI calculators or land area converters), or submitting credentials, you explicitly consent to the data pipelines detailed in this Privacy Policy statement.

2. Information We Collect

To securely provision our marketplace and directory services, Sheltos collects various forms of Personally Identifiable Information (PII) and user-generated business assets across different system touchpoints:

• Account Registration Credentials: When you open a profile portal, we collect your full name, valid email address, phone number, defined account role configuration (Buyer, Owner, Agent, or Builder), and securely process a hashed copy of your password.
• Property Listing Specifications: For listers publishing property data nodes, we capture extensive structural assets. This includes physical property street addresses, exact geometric GPS coordinates (latitude and longitude calculations), financial pricing arrays, state legal approval registry keys (such as RERA registration metrics), uploaded digital media (cover pictures, photo galleries, and vector layout floor plans), and references to third-party assets (such as YouTube virtual walkthrough tour clips or Google Drive public e-brochures).
• Lead Generation Tracking: When system visitors use our specialized modal forms to request property guidance or expert support desks, our engine intercepts operational variables—specifically your name, direct call phone number, email location tracking, project target budget parameters, and explicit residential purchasing intent options.

3. How We Use Your Data

The collection of your personal and business parameters is explicitly restricted to processing functions vital for maintaining our directory ecosystem:

4. Session Cookies & Analytics Code

Our codebase employs native session-based system cookies to execute key functional routines, such as caching user login credentials and tracking temporary "Wishlist / Favorite Properties" selection arrays across user browser states.

Additionally, we monitor internal property view metrics to prevent click spamming and track data traffic volume. To continuously refine site UI layouts, we embed third-party analytical scripts—specifically **Google Analytics (`gtag.js`)**—to comprehensively evaluate traffic origins, active page interactions, and total viewport event tracking metrics anonymized at scale.

5. Data Sharing & Third-Party APIs

Sheltos does not engage in trading, renting, or selling user database fields to global advertising brokers. However, our platform integrates external communication bridges and interface APIs where data parameters intersect:

• Off-Site Handoff Vectors: Users can choose to execute direct off-site calls or launch integrated WhatsApp API communication links to interact instantly with support desks or listers.
• Mapping and Geospatial Visualization: Coordinate assets (lat/lng plots) are passed to open-source **Leaflet** maps layered over **OpenStreetMap** frames, or routed via **Google Maps** embedding frameworks to translate raw coordinates into functional map view indicators.
• Media Delivery Nodes: Video walkthrough playbacks and e-brochure file deliveries leverage embedded frameworks powered by **YouTube** and **Google Drive** storage clouds.

6. Security Boundaries & Your Rights

All user profile accounts are guarded by standard encryption hashing mechanics to insulate passwords from decryption vectors. While our system administrative tools maintain absolute authority to hide, flag, or delete outdated property listings or invalid profiles without notification loops, you hold complete autonomy over your data:

Registered members can access their account profile panels at any point to modify active telephone numbers, update profile credentials, or manage personal listing database records natively. If you wish to execute a comprehensive database deletion wipe, you can submit an optimization request directly to our Relationship Desk team.